Frequently Asked Questions
Who are Phoenix?
Phoenix Specialty is a privately owned construction MGA. We are an appointed representative of Acies Management Holdings Limited.
What is our core appetite?
Core appetite includes all UK Construction firms with low/medium risk profiles. Firms including Maintenance, Electricians, Plastering/drylining, Installation, Contractors & Builders
What is outside of appetite?
Outside appetite includes Medium and heavy civil engineering, basements, drilling/diamond drilling and pipework.
Who is our target audience?
Construction firms with a yearly turnover of more than £1,000,000.
Who is providing our capacity?
AXA UK: One of the UK's leading insurance companies looking after millions of customers insurance needs across a range of covers. AXA is providing capacity for our Annual CAR (£100m in turnover), CPE ( OP & HIP - £20m SI AOO & £2m AOI), Project CAR (£100m Total Contract Value), TPL (£2m), DSU, Non Neg & Financial Loss cover (£2m).
What type of Projects can we cover?
We can cover a wide range of residential and commercial projects, from minor to major renovations, extensions, property conversions and new build projects.
Why should you include Non-Negligent Damage Liability (JCT Clause 6.5.1)?
Non-Negligent Damage Liability extends cover to include for third party property damage where there has been no act of negligence. Cover is included for collapse, subsidence, heave, vibration, weakening or removal of support, or lowering of ground water, which arises out of
What is a JCT Contract?
JCT stands for Joint Contractors Tribunal. This type of contract is often drawn up for specific, one-off building projects and can be purchased directly from JCT. JCT contracts are designed to clarify all aspects of the project and ensure all parties understand their duties and expectations, giving them peace of mind. The details range from what work will be carried out to what insurance cover needs to be arranged and who is responsible for arranging the insurance.
What are the areas and regions we can write business in?
United Kingdom
What happens when the project is complete?
Cover will cease once the contract works have been signed off. The property owner can then arrange a standard property insurance policy.
Who completes our surveys?
AXA UK. Please email your survey requests to - surveys@phoenixsul.com
Who look after our claims?
AXA UK. Any queries, please email
How are we different from competitors?
Market leading wordings. Excellent customer service.
Our preferred loss adjuster?
Crawford & Company
What are our policy fees?
New Business and Renewals £100. MTA £50.
