Claims Contacts

CAR Claims

New & Existing Claims:

cpschemesclaims.ins@axa-insurance.co.uk

Telephone: 0330 094 7089

Liability Claims

New Claims:

liabilityclaims.ins@axa-insurance.co.uk

Existing Claims: BoltonLiabilityClaims.INS@axainsurance.co.uk

Telephone: 0345 900 4185 Option 3

Please provide the following when notifying claims

  • Policy Schedule
  • Details of the person to contact about the claim 
  • Details of the claims ie date, circumstances, third-party details etc 
  • Supporting documents and where applicable photos/video
  • For Co-insurance, confirmation if AXA are the Lead or Follow Market and the percentage share

General Emails

Surveys
surveys@phoenixsul.com


Enquiries
enquiries@phoenixsul.com


New Quote
newquote@phoenixsul.com


Existing
existing@phoenixsul.com


AXA Claims
axaclaims@phoenixsul.com


Phoenix Complaints
Phoenixcomplaints@phoenixsul.com